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Frequently Asked Questions

Answers to the questions couples and wedding businesses ask us most. Can’t find yours? Contact us.

For couples

Is Wedhopers free for couples?

Yes. Searching, shortlisting, comparing and contacting vendors is free, and so are all planning tools: checklist, budget, guest list with RSVP, seating and your wedding website.

How do I contact a vendor?

Open the vendor’s profile and send an enquiry with your date, city and budget. Your details go only to the vendors you contact, and every reply arrives in your Wedhopers inbox.

Are the reviews genuine?

Reviews come from couples who contacted the vendor through Wedhopers and are moderated before publishing. We publish negative but genuine reviews and never accept payment to change them.

Can my partner and family plan with me?

Yes. Invite them from Settings in your planner with edit or view-only access.

For vendors

How do I list my business?

Create a free vendor account, complete your profile with real photos and prices, and submit it. Our team reviews every listing before it goes live.

What does a "Verified" badge mean?

We have checked your business documents (for example GST or registration). The badge is given only after staff approval and can be removed if details change.

Do paid plans affect reviews or ratings?

No. Paid plans add features and visibility, which is always labelled as “Featured”. Ratings come only from moderated reviews.

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